Terms of Service
Please read before contacting me
Payment & Refund
- The price can be changed based on the demand
- All prices are stated and payed in € EURO (21% VAT incl.)
- Payments must be recieved in full within 14 days after notion
- Payments only via Paypal or bank transfer (available for citizens of The Netherlands)
- Any commissions or payments without confirmation will not be accepted unless discussed otherwise or in rare occasions
- Returning customers can earn discounts up to 10% for orders above €100 and 15% for orders above €500
- Refunds only apply in situations during and before the sketching phase, there is no refund applied after that phase
- Refunds will hold 50% of the original price
Copyright
- Any personal information required for commission will be kept private
- Commissions are for personal and non-commercial use only. The use of artwork for own gain like reselling and prints on merchandise is strongly prohibited. If you wish to use it in commercial content, send me a message for permission
- I hold the right to post and use the commission for social media and my portfolio if this point has not been discussed
- Modifications are not allowed without my knowledge or consent. If you wish to modify the commission, please send me a message stating why and how you would like to modify said commission
Rush fee & Revisions
- Rush fees are available for a minimum of 50% of the total price
- Commissions sent through the commission form are not eligible for a rush
- I will always hold the right to decline a rush fee within good reasoning
- Complete revisions or numerous amounts of changes will lead to additional charges on behalf of increasing workload
- Revisions are free of charge when work is minimal, but the price will be discussed in case it exceeds the expected workload
Other
- Commissions sent through the commission form are subsidiary to commissions sent through direct contact
- I reserve the right to decline or disband any commission that I see fit. These actions will most likely be taken when the commissioner is uncooperative, unaccomodating, continuously making changes to the commission or is not responding within a reasonable amount of time
- I'm open for direct contact between 09:00 - 17:00 (CET) and anything outside of these times will be answered within the next available timeframe